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Anthony Squires

Returns and exchanges

Warranty, returns & refunds policy
Anthony Squires is committed to the highest standards in our products and customer service. If you wish to return an item for refund or exchange, please review the following guide as policies vary depending on how you purchased. Any altered or damaged Anthony Squires purchase of any kind by a customer will not be accepted for return or exchange. All merchandise (including gifts) must be returned with proof of purchase. If you have damaged your garment and/or want to find out about what we can do to repair and assist you, please contact Customer Care. As a service to our customers, we maintain a stock of fabric for a period after the item was produced and can help in most cases.

Customer Care
1800 333 241


Customer care is available between 9am – 5pm (AEST) Monday to Friday. Service may be unavailable on public and religious holidays.

David jones store purchase
Anthony Squires product is available for purchase through the David Jones Department store network. For items purchased from a David Jones store, please return the item with proof of purchase to the store of purchase.
Where possible, our Team will assist to manage the process and you will be advised of the outcome. Anthony Squires adhere to David Jones Returns policies ( with the following exceptions:)

1) If the garment being returned has been worn, we insist that it first be dry cleaned before we assess it.
2) Garments cannot be accepted for return or exchange after they have been altered or damaged by a customer.

Boutique store purchase
Although we always try to do what is fair and reasonable, our official Refunds & Returns Policy for stores in each state reflect your statutory rights in each jurisdiction. In summary:

1) We are not required to issue refunds for change of mind.
2) If after purchasing a garment you discover a manufacturing fault, please return it to the store of purchase with your proof of purchase. When appropriate our staff will progress with an assessment process, and you will be contacted regarding a resolution. If during our assessment our team find the garment was faulty, we will do our best to repair it (for minor faults) or offer you an replacement/refund (for major manufacturing faults). If the assessment does not identify a product fault you will be provided with other options for paid repairs or other services.

Please ensure the garment has not been worn or washed and includes original packaging and tags. Garments cannot be accepted for return or replacement after they have been altered or damaged by a customer.

Please note that Made To Measure clothing cannot be returned for change of mind. Our team can advise you on other options including alterations.

Online purchase
Anthony Squires wants you to be satisfied with your purchase and we appreciate that your expectations regarding fit, colour and style based on what you see on this website may differ to what you receive.

For this reason, you may exchange your purchase or return it for a full refund of the price paid within 30 days of purchase. The costs of returning item(s) is at your expense in cases of change of mind.

Where the return is due to a manufacturing fault with the garment, the period for exchange or repair may be extended at our discretion.

We insist that the garment has not been worn, washed or altered and it includes all original packaging and tags attached. All merchandise must be returned with proof of purchase - this applies even if you received the garment as a gift.

Two options to return purchased online item(s):

Carefully repackage the item and send via Registered Post to:

Anthony Squires (RETURNS)
C/- Australian Quick Response Pty Ltd (AQR)
80 Berkshire Road,
Sunshine VIC 3020 AUSTRALIA

Return the item to any boutique store in Melbourne, Sydney or Canberra - Our staff will assist you. The item will initially be reviewed, and if deemed appropriate, the garment will be progressed to our online customer care team who will contact you regarding a resolution. Following this, refunds will be processed to the original payment method within 7 days.

This service (option 2) is not available at our David Jones stores.

Returns must include a proof of purchase, reason for return and your contact details.

Please keep a copy of your tracking number. We cannot be held liable for return parcels that do not arrive.

Please note that Anthony Squires Head Office will examine garments on receipt and advise you of the outcome. If our team believe the garment has been mistreated, altered or damaged by the customer (or in transit due to improper repackaging) the return will not be accepted.

Promotional sale periods & products
Anthony Squires reserves the right to go on sale at any time without notice. Prices online may not apply in store, especially during an online-only sale. Once the online store has exhausted its allocation, it cannot pull items from in-store. Prices on items may vary from store to store. Discount prices will only be honoured during the sale period- no exceptions. Anthony Squires will not except or obligated to refund the difference on any item bought outside the sale period. We do not offer refunds or exchanges, on final sale items for change of mind.