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Please replace this text with you Privacy Policy.
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This privacy policy sets out how this website (hereafter "the Store") uses and protects any information that
you give the Store while using this website. The Store is committed to ensuring that your privacy is protected.
Should we ask you to provide certain information by which you can be identified when using this website, then
you can be assured that it will only be used in accordance with this privacy statement. The Store may change
this policy from time to time by updating this page. You should check this page from time to time to ensure
that you are happy with any changes.
What we collect
We may collect the following information:
name
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
We require this information to understand your needs and provide you with a better service,
and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we
think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes.
We may contact you by email, phone, fax or mail. We may use the information to customise the website
according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or
disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and
secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive.
Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit
a particular site. Cookies allow web applications to respond to you as an individual. The web application
can tailor its operations to your needs, likes and dislikes by gathering and remembering information about
your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page
traffic and improve our website in order to tailor it to customer needs. We only use this information for
statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find
useful and which you do not. A cookie in no way gives us access to your computer or any information about you,
other than the data you choose to share with us. You can choose to accept or decline cookies.
Most web browsers automatically accept cookies, but you can usually modify your browser setting
to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links
to leave our site, you should note that we do not have any control over that other website.
Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst
visiting such sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate
that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes,
you may change your mind at any time by letting us know using our Contact Us information
We will not sell, distribute or lease your personal information to third parties unless we have your permission
or are required by law to do so. We may use your personal information to send you promotional information
about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998.
A small fee will be payable. If you would like a copy of the information held on you please email us this
request using our Contact Us information.
If you believe that any information we are holding on you is incorrect or incomplete,
please write to or email us as soon as possible, at the above address.
We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
Cookie Name
Cookie Description
FORM_KEY
Stores randomly generated key used to prevent forged requests.
PHPSESSID
Your session ID on the server.
GUEST-VIEW
Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART
A link to information about your cart and viewing history, if you have asked for this.
STF
Information on products you have emailed to friends.
STORE
The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE
Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID
Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE
Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION
Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT
Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS
Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION
Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY
Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION
Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE
Facilitates translation of content to other languages.
ASGO Pty Ltd recognises the importance of protecting the privacy of our customers and other third parties who provide their personal information to us.
Our policy of dealing with your personal information is explained below (privacy policy).
Our Privacy Policy was last updated on the 7th of March 2014 and includes disclosure of the matters set out in the Australian Privacy Principles.
Personal information we collect
When used in this policy, “personal information” has the meaning given to that term in the Privacy Act 1988 (Cth). Personal information generally includes any information that can be used to personally identify you.
We may collect the following types of personal information from you:
Name, residential or business address, email address, post code, gender, age and date of birth, telephone number. If you are a candidate for employment, we may collect other information as further set out in our application forms during the recruitment process. This may include information relating to your employment history, working eligibility rights, suitability for the role you are applying for, and your referee details.
Other information
We may also collect information from you that is not personal information because it does not identify you personally. This information is normally retained with your personal information and may include:
Your shopping preferences and a list of products and services you have purchased from ASGO Pty Ltd. This may include your shopping history, product types, specifications, sizes, dimensions, colours, occasion dates, or other attributes of products and services we have provided to you or may provide to you in the future;
Information we require to deliver, service or fulfil warranty obligations for products or services;
Your marketing preferences, including the type of marketing materials you wish to receive and the methods of delivery (email, SMS, direct mail, or other);
Information you provide to us via our customer service centre, website, application forms, or directly to team members within our stores in relation to our products and services; and
Device identification information when you use a computer, mobile phone, smart phone, tablet, or other device to access our WIFI service or interact with us through our online store (Anthonysquires.com.au). This information may include session cookies, your device IMEI number, IP address or MAC address.
Cookies & retargeting
This site uses Remarketing with Google Analytics to advertise online.
Third-party vendors, including Google, show our ads on sites across the Internet.
ASGO Pty Ltd and third-party vendors, including Google, use first-party cookies together to inform, optimize, and serve ads based on visitors past visits to this website.
This site utilizes Google’s Interest-based advertising or 3rd-party audience data with Google Analytics.
This site has Google Analytics features implemented based on Display Advertising; Remarketing, Google Display Network Impression Reporting, Google Analytics Demographics and Interest Reporting.
Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.
Unsolicited information
If you send us personal information that we have not requested, or we determine that the personal information you have provided to us is not reasonably necessary or directly related to any of our functions or activities, we may de-identify or delete this information without notification to protect your privacy.
How we collect your personal information
Normally we collect information from you directly, unless it is unreasonable or impracticable to do so.
Collection of your personal information can occur through the following interactions:
When you access and use our website;
During conversations with our team members ;
When you complete purchase orders, registrations, requests or applications for our products or services (by phone, in person or electronically);
When communicate with us directly (by email, telephone, direct mail or any other means);
When you interact with us during promotions, competitions, special events, or by using devices within our stores; or
If you are a candidate for employment, when you complete forms in relation to the recruitment and selection process, for the purpose of assessment.
How we hold your personal information
We may hold your personal information in either electronic or hard copy form.
If you provide information to us electronically we retain this information in our computer systems and databases. This includes computer software programs, internet servers, and hosted internet solutions provided by third parties.
If you provide information to us in hard copy (paper) this information is normally retained in our files and a copy is made to our electronic files.
Security
We use industry standard security measures to safeguard and protect your information. This includes taking responsible steps to ensure your personal information is protected from misuse, loss, unauthorized access, modification or disclosure.
If we are unable to collect your personal information
If we are unable to collect your personal information, some or all the following may occur:
We may be unable to provide products or services to you, to the requested standard or at all;
We may be unable to communicate with you to provide information about products and services that you have purchased from us, or may intend to purchase in the future;
We be unable to tailor the content of your marketing communications to suit your preferences;
Your experience when interacting with us may be delayed or not as efficient as you may expect; or
If you are a candidate for employment, we may not be able to process your application for a position at ASGO Pty Ltd.
Purpose of collection of your personal information
We collect your personal information so that we can carry out the following actions (“Purpose”).
To provide you with products and services that you have requested from us;
To communicate with you, including about products and services, competition results, special offers, and events which might interest you;
To answer your questions and provide you with information or advice;
To create orders, transaction records, agreements for the sale of products or services, accounts, tax invoices or receipts;
Provide your information to third parties that assist us in providing products and services you have requested, such as delivery service providers and fulfilment managers;
Carry out administration, marketing, planning, fraud and loss prevention research to improve the way ASGO Pty Ltd and its related bodies corporate and service providers provide products and services to you;
To consider and respond to complaints made by you;
To comply with laws or regulations or to comply with any directions given by regulators or authorities; or
If you are a candidate for employment, to assess your suitability for a position at ASGO Pty Ltd.
Disclosure of your personal information
Your personal may be disclosed in connection with any Purpose to any of the following:
Our employees, contractors or service providers, to the extent reasonably necessary to fulfill our obligations to you. This may include internet service providers, IT systems administrators, mailing houses, couriers, payment processors, and data entry providers;
Our business advisors, including lawyers, accountants or other professional service providers, to the extent reasonably required;
Suppliers and other third parties with whom we have commercial relationships, for business, marketing and related purposes;
If you are a candidate for an employment position involving a third party with whom we have agreement, to that third party to assess your application; and
If required by law, to any person authorised by such law. This may include the police service, ambulance service, or government departments or regulators within Australia in connection with law enforcement activities.
Your personal information will not be shared, sold, rented or disclosed other than as described in this Privacy Policy.
Direct marketing
We may send you direct marketing communications and information about products and services offered by us via email, SMS or direct mail.
If you have indicated a preference for a method of communication, we will endeavour to use that method wherever practical to do so.
You may opt out of receiving marketing communications at any time by responding via the channel in which you received the marketing communication, or by contacting us (see contact information below). You can unsubscribe from emails by clicking the unsubscribe link on the footer of the email communication you have received. You may also update your personal information by editing your online profile.
How you may access your personal information
You may access your personal information help by ASGO Pty Ltd by making a request to us.
Email: [email protected]
Mail: Privacy Officer
Stafford Group
114 Campbell Street
Collingwood, Vic, 3066
You may also access your own information where it is held via online portal by accessing your own account over the internet.
Normally we will provide a record of your personal information to you via your preferred contact method (phone, email or mail) and we will not charge a fee.
If your request is unlawful or may interfere with the privacy of other we may reasonably refuse to provide access to your personal information.
Correction of your personal information
If you would like us to update of amend your personal information, please contact us and we will make the requested amendments.
We may ask you to verify your identity to ensure that personal information we hold is not improperly accessed.
Complaints
If you feel your privacy has been breached, please contact us using the contact information above setting out the circumstances and reasons for your complaint.
Our team members will acknowledge receipt of your complaint within 48 hour, and will normally respond to your request within 5 business days. If your complaint is complicated or requires further investigation our response may take additional time to finalise.
We will respond to you by your preferred contact method if you have indicated one.
Overseas disclosure of personal information
We may disclose your personal information to third parties and service providers located overseas in connection with a purpose.
We take reasonable steps to ensure that the overseas recipients of your personal information do not breach the privacy obligations relating to your personal information.
This policy applies to the country in which you nominate as a delivery address for order fulfilment (if not within Australia), if you have ordered products or services from our online store and require delivery to an address in that foreign country.
Other services
We may offer seasonal or temporary services, promotions, products, competitions or displays such as photo booths or other promotional events from time to time. Our Privacy Policy will apply to those Other Services but we may have additional terms which apply. Any additional terms will be made available to you when you are utilising our Other Services.
Contacting us
If you would like to contact us in relation to this Privacy Policy or your personal information please contact us at:
Mail: Privacy Officer
Stafford Group
114 Campbell Street
Collingwood, Vic, 3066
If you are a candidate for employment, you may alternatively contact us via your preferred method of contact in relation to this Privacy Policy or to access, update or amend your personal information.
This Privacy Policy does not apply to current and former employees of ASGO Pty Ltd. If you are a current or former employee and have a query about your personal information, please contact Head Office.